2014涓煶娌硅伔绋辫嫳瑾炶€冭│鏂扮増閫氱敤閬歌畝鏂囩珷4


銆€銆€榛炴搳閫插叆锛�2014涓煶娌硅伔绋辫嫳瑾炶€冭│鏂扮増閫氱敤閬歌畝鏂囩珷鍖附
4.How to Negotiate with Americans 濡備綍鑸囩編鍦嬩汉璜囧垽(鏂�)
銆€銆€1.The US is an attractive market. Its business culture, which has brought the world "shareholder value" and "IPOs", has been leading commercial thinking in recent years and will continue to do so. But whoever wants to succeed in the US needs to remember the rules of the game.
銆€銆€1銆佺編鍦嬫槸涓€鍊嬪瘜鏈夊惛寮曞姏鐨勫競鍫�銆傚畠绲︿笘鐣屽付渚嗙殑璜稿鈥滆偂鏉卞児鍊尖€濆拰 鈥滈娆″叕闁嬪嫙鑲♀€濈殑鍟嗘キ(y猫)鏂囧寲杩戝咕骞翠締涓€鐩村紩灏�(d菐o)钁楀晢妤�(y猫)鎬濇兂锛屽苟涓斿湪鏈締骞� 骞村収(n猫i)閭勫皣淇濇寔銆備絾鏄劇璜栨槸瑾�锛屾兂瑕佸湪缇庡湅鍙栧緱鎴愬姛锛岄兘蹇呴爤瑷樹綇娓告埐鐨勮(gu墨)鍓囥€�
銆€銆€2.US business is described by the lyrics of the song New York, New York: "If you can make it here, you can make it anywhere!" Yet a euphoric approach to business is by no means enough. Although business communication in the US is pleasant and easygoing, it is at the same time ruthlessly focused.
銆€銆€2銆佺編鍦嬬殑鍟嗘キ(y猫)锛屽湪銆婄磹绱�锛岀磹绱勩€嬮€欓姝岀殑姝岃涓槸閫欐ǎ鎻忚堪鐨勶細鈥滃鏋� 浣犺兘鍦ㄩ€欓噷鍙栧緱鎴愬姛锛屼綘灏辫兘鍦ㄥ垾鐨勪换浣曞湴鏂瑰彇寰楁垚鍔�!鈥濅絾鏄剦蹇殑鍋氱敓鎰� 鐨勬柟娉曟槸绲曞皪涓嶅鐨勩€傞洊鐒跺湪缇庡湅鐨勫晢妤�(y猫)婧濋€氭槸鎰夊揩鐨勫拰鑷湪鐨�锛屼絾鏄畠鍚� 鏅備篃鍥犵偤涓嶈瑳鎯呴潰鑰屾垚鐐虹劍榛�銆�
銆€銆€3.Communicating is a natural talent of Americans. When negotiating partners meet, the emphasis is on small talk and smiling. There is liberal use of a sense of humor that is more direct than it is in the UK. If you give a talk in America, you should speak in a relaxed way and with plenty of jokes to capture your audiences鈥� attention.
銆€銆€3銆佹簼閫氭槸缇庡湅浜鸿垏鐢熶勘渚嗙殑鎵嶈兘銆傞洐鏂硅珖鍒ょ殑鏅傚€�锛岄枒鑱婂拰寰瑧鏄緢閲� 瑕佺殑銆傜編鍦嬩汉姣旇嫳鍦嬩汉鏇村菇榛樹篃鏇寸洿鎺�銆傚鏋滀綘鍜岀編鍦嬩汉璜囪┍锛岃寰堟斁鏉惧苟 涓旇婧栧倷寰堝绗戣┍渚嗗惛寮曡伣鐪剧殑娉ㄦ剰鍔�銆�
銆€銆€4.Informality is the rule. Business partners renounce their academic titles on their business cards. Sandwiches and drinks in plastic or boxes are served during conferences. Your business partners tend to act casually in the office and chat about their family.
銆€銆€4銆佺編鍦嬩汉涓嶆嫎绂瘈(ji茅)銆傚晢妤�(y猫)浼欎即涓嶆渻鍦ㄤ粬鍊戠殑鍚嶇墖涓婂浠栧€戠殑鐣㈡キ(y猫)闄㈡牎銆� 鏈冭鏈熼枔鏈冩彁渚涗竴浜涚敤濉戞枡鐡舵垨鐩掑瓙瑁濈殑涓夋槑娌诲拰椋叉枡銆備綘鐨勭敓鎰忎紮浼村緢鍙� 鑳芥渻鍦ㄨ睛鍏闅ㄦ剰鍦板仛涓€浜涗簨鎯呮垨鑱婁粬鍊戠殑瀹跺涵銆�
銆€銆€5.The attitude "time is money" has more influence on business communication in the US than it does anywhere else. After the neutral warm-up, US negotiating partners quickly get to the point. Even social get-togethers are often used to discuss business matters.
銆€銆€5銆佲€滄檪闁撳氨鏄噾閷⑩€濋€欑ó鎱�(t脿i)搴﹀湪缇庡湅鐨勭敓鎰忓牬涓婄殑褰遍熆鍔涙瘮鍏朵粬浠讳綍闋�(l菒ng) 鍩熼兘寮�銆傚湪绨″柈鐨勫瘨鏆勪箣鍚�锛岀編鍦嬭珖鍒ら洐鏂瑰緢蹇湴鍒囧叆涓婚锛岀敋鑷崇ぞ鏈冧笂鑸� 杈︾殑鑱�(li谩n)姝℃渻閮芥渻琚埄鐢ㄤ締瑷庤珫鐢熸剰銆�
銆€銆€6.Although Americans do business in a very pragmatic way, they want to win. Developing a personal relationship with the business partner is not as important as getting results.
銆€銆€6銆佺編鍦嬩汉鍋氱敓鎰忓緢娉ㄩ噸瀵︽晥锛屼粬鍊戝氨鏄兂璐忋€傜浉姣斾箣涓�锛岀櫦(f膩)灞曡垏鍟嗘キ(y猫)浼� 浼寸殑鍊嬩汉闂�(gu膩n)绯诲氨涓嶆槸閭d箞閲嶈浜�銆�
銆€銆€7.And US negotiators tend to want those results fast. As financial results are reported every quarter, it is essential to secure profitability on a short-term basis. For this reason, many US contracts contain the provision "time is of the essence" within their preamble. Hence, US impatience in negotiations should not be perceived as impoliteness, but as the corollary of "time is money".
銆€銆€7銆佽€屼笖缇庡湅璜囧垽鑰呮兂鏈€蹇湴鐛插緱绲�(ji茅)鏋�銆傞噾铻嶆儏娉佹檪鍒诲彈鍒伴棞(gu膩n)娉�锛岄€欏皪鍦� 鐭湡鍏�(n猫i)淇濊瓑鏀剁泭寰堥噸瑕�銆傚洜姝�锛岃ū澶氱編鍦嬪绱勫湪鍓嶈█閲岄潰鍖呭惈鈥滄檪闁撳氨鏄敓 鍛解€濋€欎竴姊濇銆傛墍浠ョ編鍦嬩汉璜囧垽寰堟€ф€�锛屼絾閫欎笉鎳�(y墨ng)瑭茶鐞嗚В鎴愮劇绂�锛岃€屾槸鍥� 鐐衡€滄檪闁撳氨鏄噾閷⑩€濈殑鐞嗗康鍦ㄨ捣浣滅敤銆�
銆€銆€8.This attitude has a strong influence on negotiations, since strategic alliances and other long-term projects are evaluated in terms of their potential to achieve a quick return on investment.
銆€銆€8銆佸洜鐐烘埌(zh脿n)鐣ュ悎浣滃拰鍏朵粬鐨勯暦鏈熼爡鐩兘鏄互鍏舵經鍦ㄧ殑蹇€熸姇璩囧洖鍫辩巼渚嗛€茶瑭曞児鐨�锛岄€欑ó鎱�(t脿i)搴︽渻灏嶈珖鍒ゆ湁寰堝ぇ鐨勫奖闊裤€�
銆€銆€9.Because the Asian negotiating approach tends to be long-term in nature, it is one of the main reasons why so many joint ventures and alliances between US and Asian companies have failed to meet expectations.
銆€銆€9銆佷簽娲蹭汉璜囧垽鐨勬檪闁撴渚嗗緢闀�锛岄€欎篃鏄偤浠€涔堢編鍦嬪拰浜炴床鐨勫緢澶氫紒妤�(y猫)鍚� 浣滆捣渚嗗嵒娌掓湁閬斿埌闋�(y霉)鏈熸晥鏋滅殑涓€鍊嬩富瑕佸師鍥犮€�
銆€銆€10.When doing business in the US, you should take the following considerations into account.
銆€銆€10銆佺暥浣犲湪缇庡湅缍�(j墨ng)鍟嗘檪锛屼互涓嬬殑閫欎簺浜嬫儏鏄€煎緱鑰冩叜涓€涓嬬殑銆�
銆€銆€11.Conducting negotiations on a highly professional level and making presentations with the help of state-of-the-art technology is appreciated in the US. You should observe a negotiated agenda, or even a draft agreement. The negotiation will proceed in a well-prepared, calm, matter-of-fact and pragmatic manner, all laced with a substantial dose of humor.
銆€銆€11銆佽棟琛�(sh霉)鑸湴灏囪珖鍒ゅ収(n猫i)瀹瑰憟鐝�(xi脿n)鍑轰締锛屽紩灏�(d菐o)涓€鍊嬪皥妤�(y猫)鐨�銆侀珮姘村钩鐨勮珖鍒わ紝閫� 鍦ㄧ編鍦嬪緢鍙楁杩�銆傚埗瀹氫竴鍊嬭珖鍒よ绋�锛岀敋鑷虫槸涓€鍊嬪崝(xi茅)瀹氳崏妗堛€傝珖鍒ゅ皣鏈冨湪婧� 鍌欏厖鍒�銆佸钩鍜�銆佸浜嬫眰鏄殑鐙€鎱�(t脿i)涓€茶锛屽苟涓旀埃姘涜紩鏉惧菇榛�銆�
銆€銆€12.Present and market your case in a positive way. You should not be too modest about your own company鈥檚 products, services, and market position. Instead, take a "can-do" attitude.
銆€銆€12銆佸湪浠嬬垂鑷繁鍏徃鎯呮硜鐨勬檪鍊�锛岃寰堢⿳妤�銆傚皪鑷繁鍏徃鐨勭敘(ch菐n)鍝�銆佹湇鍕�(w霉)鍜� 鍦ㄥ競鍫翠笂鐨勫湴浣嶉兘涓嶈瑾緱澶瑱铏涖€傝?鍙栦竴绋▊瑙€閫插彇鐨勬厠(t脿i)搴�锛岃畵灏嶆柟瑕� 寰椾綘鑳借銆�
銆€銆€13.Moreover, do not be misled by your negotiating partners鈥� relaxed style of communication. Subjects such as religion, politics or ethnic background should only be touched on cautiously, even in private conversation.
銆€銆€13銆侀倓鏈�锛屼笉瑕佽浣犵殑璜囧垽鍚堜紮浜烘斁鏉剧殑婧濋€氭柟寮忔墍瑾ゅ皫(d菐o)銆傝濡傚畻鏁欍€佹斂 娌绘垨绋棌绛夛紝閫欎簺鍟忛涓€瀹氳鎱庨噸鎻愬強1锛屽嵆浣挎槸鍦ㄧ浜虹殑浜よ珖涓篃鎳�(y墨ng)濡傛銆�
銆€銆€14.The casual attitude in the US does not mean there is no hierarchy in US companies. On the contrary, status is expressed in a very subtle way, and it may take some time to gain a detailed understanding of the ranking system.
銆€銆€14銆侀€欑ó涓嶆嫎绂瘈(ji茅)鐨勬厠(t脿i)搴﹀苟涓嶆剰鍛宠憲鍦ㄧ編鍦嬬殑鍏徃涓矑鏈夌瓑绱氬埗搴�銆傜浉 鍙嶏紝姣忓€嬩汉鐨勮韩浠藉湴浣嶆渻浠ヤ竴绋潪甯稿井濡欑殑鏂瑰紡琛ㄧ従(xi脿n)鍑轰締锛岃€岃鐪熸鐞嗚В閫� 绋〃閬旀柟寮忔槸闇€瑕佷竴瀹氭檪闁撶殑銆�
鐠�(hu谩n)鐞冪恫(w菐ng)鏍″弸鎯呮彁绀猴細濡傛灉鎮ㄥ湪姝ら亷绋嬩腑閬囧埌浠讳綍鐤戝晱锛岃珛鐧婚寗鐠�(hu谩n)鐞冪恫(w菐ng)鏍�鑱风ū鑻辫獮闋婚亾鍙�璜栧锛岄毃鏅傝垏寤eぇ鑰冪敓鏈嬪弸鍊戜竴璧蜂氦娴�!
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